Eight ways we’ve improved the CaRMS Online experience

Enhancements based on user feedback


We’re committed to enhancing the CaRMS Online user experience, using the data and feedback we receive from our clients to guide the development of the system’s functionality, processes and features. The requests and recommendations we get from individual programs and applicants are as varied as our clients themselves, so we focus on making the improvements and adjustments that provide the most real value to the widest range of our users and make a real difference to the quality of their CaRMS Online experience.

Here’s a look at some of the recent enhancements we’ve made to CaRMS Online.


The new mass document assignment function allows applicants to save time by assigning documents to multiple programs at once, eliminating the need to assign all documents individually to all programs. The document submission process itself has also been streamlined with the elimination of applicant-submitted hardcopy documents. The CaRMS Online application platform allows applicants to upload all required documents directly into their online application, saving applicants time and stress by giving them more control over their documents. The document return request process has also been streamlined—when an applicant requests document return through CaRMS Online, they will now receive an automatic notification if their account does not contain any documents eligible for return.


In an effort to facilitate the letter of reference process for referees, we’ve added the letter of reference due dates to the reference request coversheet. Now, referees know at a glance when they must submit letters of reference for applicants.

Program and postgraduate office users

The new master program description function allows postgraduate office users to push out updates to their return of service, citizenship and language proficiency requirements to multiple programs at once. Not only does this save our postgraduate office clients time and energy, it also helps ensures consistency across related program descriptions.

File reviewers and interviewers

We’ve enhanced the file review view, allowing file reviewers and interviewers to easily distinguish between postgraduate training and broad-based internships. New filter functionality allows for easier identification and sorting of applicants, and an enhanced display and organization of reports helps facilitate the file review process.

As we continue planning and developing for the next phase of CaRMS Online enhancements, we remain committed to reporting back with regular progress updates on changes you can expect to see within CaRMS Online. Stay tuned for our next announcement of CaRMS Online enhancements.