Policies

Several policies govern the use of CaRMS services. CaRMS’ policies are in place to help ensure a fair and transparent match. If you have any questions about the policies below, please contact compliance@carms.ca.

Review the policies below to get started.

Accessible customer service

Accessible customer service
Learn more about accessible customer service at CaRMS. Read more »

Violation review

Violation review
Learn about CaRMS’ match violations policy. Read more »

Interview complaints

Interview complaints
Learn about the formal process for interview complaints. Read more »

Privacy

Privacy
Review CaRMS’ privacy policy. Read more »

Document retention

Document retention
Learn more about CaRMS’ document retention policy. Read more »

Refunds

Refunds
Learn more about CaRMS’ refund policy. Read more »