Norm is the Manager of IT and Software Development for CaRMS and is responsible for the implementation and development of CaRMS’ online services. He joined CaRMS in 2013. His previous work was in the telecommunications industry where he worked as an engineer, project manager and business process analyst for 20 years. He worked on projects in software development, software quality, customer service and business process design and improvement. Norm holds an M.B.A. from the Schulich School of Business as well as Science and Engineering degrees from the University of Ottawa.
Outside of work he enjoys coaching his kids’ hockey teams.