Get in Touch

Have a question about one of our residency matches? Our client service representatives are ready to help!

Check out our self-serve Help Center

Send us a note here

Call us at 1.877.227.6742

Live chat is available from within CaRMS Online during regular business hours

CaRMS Help Desk will be open the weekend of November 22 and 23 from 10:00 – 16:00 ET to provide dedicated chat and email support in the lead-up to the R-1 application deadline.

Regular hours of operation

Monday to Friday
09:00 – 17:00 ET

Our office is closed on statutory and civic holidays.

Media requests

Are you a member of the media looking for information from CaRMS? Visit our media requests page to let us know how we can help.

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December 22: Email and chat open; phone lines closed
December 23 & 24: Closed
January 2: Email and chat open; phone lines closed

Regular hours of operation will resume Monday, January 5, at 9:00 ET.

Holiday Help Desk hours