Get in Touch

Have a question about one of our residency matches? Our client service representatives are ready to help!

Check out our self-serve Help Center

Send us a note here

Call us at 1.877.227.6742

Live chat is available from within CaRMS Online during regular business hours

The ongoing pandemic has resulted in changes to many of the ways in which both CaRMS and our clients do our work. Given the current environment, there is a possibility that illness of multiple team members could mean we need to temporarily adjust our service hours or limit the availability of select service channels to protect the welfare of our team and the high quality of the service we provide. If any temporary changes to service hours or channels are required, they will be communicated to clients.

Regular hours of operation

Monday to Friday
May through August: 8:00 – 16:00 ET
September through April: 9:00 – 18:00 ET

Our office is closed on statutory and civic holidays.

Media requests

Are you a member of the media looking for information from CaRMS? Visit our media requests page to let us know how we can help.

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