We’d love to hear from you.

Contact the help desk

Do you have a question about the CaRMS application, the residency process or one of our matches? Visit our client services page.

Regular help desk hours of operation (Monday – Friday):

May through August: 8:00 – 16:00 ET
September through April: 8:00 – 18:00 ET

Provide feedback

Do you have feedback on our services, general comments or concerns or a general inquiry? Visit our feedback page.

Make a media request

Are you a member of the media and would like to make a media request? Visit our media requests page.

Submit eligible* documents

CaRMS – Document Centre
171 Nepean Street, Suite 101
Ottawa, ON
K2P 0B4

Business hours:

December through August: 7:30 – 16:00 ET
September through November: 7:30 – 17:00 ET

*CaRMS does not accept hardcopy documents from applicants. CaRMS receives hardcopy documents from medical schools, testing centres and referees on behalf of applicants.

Contact the CaRMS head office

171 Nepean Street, Suite 300
Ottawa, ON
K2P 0B4

Contact CaRMS staff

By phone: +1.613.237.0075 [+ four-digit ext. number] or 1.877.227.6742
By email: first initial last name (e.g.

Please note: CaRMS does not consent to receive promotional communications to the electronic addresses published on this website.