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CaRMS help desk

Do you have a question about the CaRMS application, the residency process or one of our matches? Visit our client services page or call us at 1.877.227.6742.

Regular help desk hours of operation (Monday – Friday):

May through August: 8:00 – 16:00 ET
September through April: 9:00 – 18:00 ET

CaRMS general office

171 Nepean Street, Suite 300
Ottawa, ON K2P 0B4

by phone: 1.613.237.0075

Provide feedback

Do you have feedback on our services, general comments or concerns or a general inquiry? Visit our feedback page.

Make a media request

Are you a member of the media and would like to make a media request? Visit our media requests page.

Submit eligible* documents

CaRMS – Document Centre
171 Nepean Street, Suite 101
Ottawa, ON
K2P 0B4

*CaRMS does not accept hardcopy documents from applicants. CaRMS receives hardcopy documents from medical schools, testing centres and referees on behalf of applicants.